About

Californian-born designer Michelle-Louise Del Rio has always found inspiration in her roots, weaving her cultural heritage into every aspect of her creative process. Deeply connected to her Chicano and Colombian background, she blends timeless elegance with intimate, narrative-driven design. Founded in New York in 2022 and now based in Paris, her brand celebrates identity while embracing a modern, sophisticated aesthetic.

 

FAQ

RETAILERS

BELGIUM

The Menu- Antwerp

 

JAPAN

Hibi- Osaka

 

SOUTH KOREA

Amomento- Seoul

 

USA

Nonna- Los Angeles

ETHICS & PRODUCTION

To minimize overproduction and encourage mindful consumption, we produce our pieces in small batches, either in our own studio or in collaboration with a no-minimum-order team in Colombia. Select styles are crafted using surplus materials sourced from luxury houses in Paris. These fabrics may feature subtle variations, which we embrace as unique details that enhance the individuality and character of each piece.

ONLINE EXCHANGE AND SHIPPING POLICY

Effective January 31, 2025, items purchased on michelledelrio.com are eligible for exchange or store credit only within 7 days of delivery. As a small brand with limited inventory, we can only offer exchanges for the same item. Returns are not accepted. 

Sale items are final sale. Unless otherwise stated on the product listing, items purchased during a promotion or sale are not final sale and may be returned for exchange or store credit. Please note that we cannot offer price adjustments for purchases made before or after the promotional period.

Customers are responsible for all return shipping costs. Original and additional shipping fees are non-refundable, and duties and taxes on international orders cannot be reimbursed. Buyers are responsible for covering all shipping costs, both within the EU and internationally.

We ship every Friday before 3:00 PM GMT. Orders placed after 3:00 PM GMT, on weekends, or during holidays will be processed and shipped on the next available shipping day.

PRE-ORDER / MADE-TO-ORDER POLICY

Please be aware that all pre-orders are non-refundable and cannot be modified once submitted. This includes changes to size or color. We strongly recommend reviewing our Terms and Conditions thoroughly before finalizing your purchase. By completing a pre-order, you agree to our Terms, as well as our overall Terms, Conditions, and Shipping Policies. You will receive a tracking number once your order is ready to be shipped. 

GARMENT CARE

We always suggest to dry clean, or hand wash with cold water and air dry.

PRESS OR OTHER INQUIRES

Please email info@michelledelrio.com