ETHICS AND PRODUCTION
To minimize overproduction and promote mindful consumption, we create small batches of items in our studio and collaborate with a no-minimum-order team in Colombia. This partnership reflects Colombia's dedication to sustainability and ethical fashion, aligning perfectly with our brand values. The country's commitment to empowering single mothers, supporting indigenous communities, and celebrating local artisans underscores its profound sense of social responsibility. Some styles are crafted from surplus materials sourced from luxury houses in Paris. These materials may exhibit slight variations, which we celebrate as distinctive features that enhance their unique character.
ONLINE EXCHANGE AND SHIPPING POLICY
Effective January 31, 2025, items purchased on michelledelrio.com are eligible for exchange or store credit only within 7 days of delivery. As a small brand with limited inventory, we can only offer exchanges for the same item. Returns are not accepted.
Sale items are final sale. Unless otherwise stated on the product listing, items purchased during a promotion or sale are not final sale and may be returned for exchange or store credit. Please note that we cannot offer price adjustments for purchases made before or after the promotional period.
Customers are responsible for all return shipping costs. Original and additional shipping fees are non-refundable, and duties and taxes on international orders cannot be reimbursed. Buyers are responsible for covering all shipping costs, both within the EU and internationally.
We ship every Tuesday and Friday before 3:00 PM GMT. Orders placed after 3:00 PM GMT, on weekends, or during holidays will be processed and shipped on the next available shipping day—unless UPS Express is selected at checkout.
PRE-ORDER POLICY
Please be aware that all pre-orders are non-refundable and cannot be modified once submitted. This includes changes to size or color. We strongly recommend reviewing our Terms and Conditions thoroughly before finalizing your purchase. By completing a pre-order, you agree to our Pre-order Terms, as well as our overall Terms, Conditions, and Shipping Policies. You will receive a tracking number once your order is ready to be shipped.
GARMENT CARE
We always suggest to dry clean, or hand wash with cold water and air dry.
PRESS OR OTHER INQUIRES
Please email info@michelledelrio.com
STOCKISTS
Tangerine, NYC
Hill, LA
Nonna, LA; Coming Soon
The Menu, Antwerp
FOME, Osaka; Coming Soon
ETHICS AND PRODUCTION
To minimize overproduction and promote mindful consumption, we create small batches of items in our studio and collaborate with a no-minimum-order team in Colombia. This partnership reflects Colombia's dedication to sustainability and ethical fashion, aligning perfectly with our brand values. The country's commitment to empowering single mothers, supporting indigenous communities, and celebrating local artisans underscores its profound sense of social responsibility. Some styles are crafted from surplus materials sourced from luxury houses in Paris. These materials may exhibit slight variations, which we celebrate as distinctive features that enhance their unique character.
ONLINE EXCHANGE AND SHIPPING POLICY
Effective January 31, 2025, items purchased on michelledelrio.com are eligible for exchange or store credit only within 7 days of delivery. As a small brand with limited inventory, we can only offer exchanges for the same item. Returns are not accepted.
Sale items are final sale. Unless otherwise stated on the product listing, items purchased during a promotion or sale are not final sale and may be returned for exchange or store credit. Please note that we cannot offer price adjustments for purchases made before or after the promotional period.
Customers are responsible for all return shipping costs. Original and additional shipping fees are non-refundable, and duties and taxes on international orders cannot be reimbursed. Buyers are responsible for covering all shipping costs, both within the EU and internationally.
We ship every Tuesday and Friday before 3:00 PM GMT. Orders placed after 3:00 PM GMT, on weekends, or during holidays will be processed and shipped on the next available shipping day—unless UPS Express is selected at checkout.
PRE-ORDER POLICY
Please be aware that all pre-orders are non-refundable and cannot be modified once submitted. This includes changes to size or color. We strongly recommend reviewing our Terms and Conditions thoroughly before finalizing your purchase. By completing a pre-order, you agree to our Pre-order Terms, as well as our overall Terms, Conditions, and Shipping Policies. You will receive a tracking number once your order is ready to be shipped.
GARMENT CARE
We always suggest to dry clean, or hand wash with cold water and air dry.
PRESS OR OTHER INQUIRES
Please email info@michelledelrio.com
STOCKISTS
Tangerine, NYC
Hill, LA
Nonna, LA; Coming Soon
The Menu, Antwerp
FOME, Osaka; Coming Soon